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ISO 9001 is a quality management system based on principles such as customer focus, continual improvement, system approach to management and involvement of people. The other four ISO 9001 principles are leadership, proce... More »

Setting up a quality management system, documenting how the system should work, writing a quality manual, controlling the documents and the system and managing records suitably are some of the criteria required to get an... More »

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The ISO 9001:2015 certifies quality management systems based on standards such as strong customer focus, engagement of people, continual improvement, effective leadership and evidence-based decision making. The standards... More »

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Total quality management is a systematic approach to managing the customer experience with a firm and constantly looking to improve it. TQM is driven by ongoing research, feedback and upgrades to the solutions that a com... More »

An organization that is ISO 9001 certified has had its management system audited and found to be compliant with the ISO 9001 requirements for a quality management system. The auditor has to be accredited by the ANSI-ASQ ... More »

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Setting up a quality management system, documenting how the system should work, writing a quality manual, controlling the documents and the system and managing records suitably are some of the criteria required to get an... More »

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ISO 17025 accreditation is a quality management system and a standard used to judge the technical competency of laboratories and testing facilities. It is considered the most important standard for laboratories and other... More »

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