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www.infoprolearning.com/blog/product-knowledge-training

Product knowledge is the most important tool for closing sales. It instills faith, trust, and respect in the customer, which creates a positive customer experience. The importance of product knowledge represents itself the most in these situations:

www.thebalancesmb.com/benefits-of-product-knowledge-2890302

The most important element of product knowledge is to sell the benefit and not the feature. Too often as salespeople, we get all excited about features and overwhelm the customer. A customer wants to know WHY that feature is important to them. Never make the mistake of talking about more benefits than you need too.

corp.yonyx.com/customer-service/importance-product-knowledge...

In the realm of customer service the important of product knowledge cannot be understated. Unless there is a complete and all-round understanding of the products and or services offered, it will be unlikely that you will be able to veer your customer’s decision towards buying or even considering your offerings.

www.business.qld.gov.au/.../sales/skills/know-product

Knowing your products and services Product knowledge is an essential sales skill. Understanding your products' features allows you to present their benefits accurately and persuasively.

smallbusiness.chron.com/excellent-product-knowledge...

Product knowledge is a competency and customer service is a job role or function. While some customer service jobs don't require product knowledge, service employees in manufacturing, wholesale or ...

retailernowmag.com/the-importance-of-product-knowledge

The Importance of Product Knowledge ... It’s important to focus on a few models at a time. Doing this in an effective manner will take time, but it’s worth the investment. The great thing about mattress sales is the downtime between ups affords the time to do it. During this analysis process, sales associates should record observations ...

elearningindustry.com/product-knowledge-training-sales...

Product knowledge training is one of the most important aspects of sales training, and for on-the-go sales staff, eLearning they can consume on mobile devices is crucial.

www.tenfold.com/.../importance-product-knowledge-in-b2b-sales

Explain the importance of product training. Being each product training session with a story or a quote that emphasizes the importance of knowing your product thoroughly. Lookup influencers in the business space. Read their articles and features–find a quote or a short anecdote that demonstrates the importance of product knowledge.

alignment-group.com/the-importance-of-product-knowledge-in...

Product Knowledge. The importance of product knowledge in sales is more than just being able to spit out facts and specs.. It goes much deeper than that. Although the facts and figures are important, it is necessary to widen the view.

www.reference.com/business-finance/product-knowledge...

Product knowledge provides benefits for companies by ensuring employees know and understand the unique features and benefits of what their firm offers, in turn winning consumer support and trust, and ultimately boosting sales.