To keep an HP printer from going offline, move it closer to the router when connected to a wireless network. Alternatively, use a network cable that fits firmly into the printer and computer for a cable connection, give the printer a static IP address or assign the correct port number.
One of the most common reasons for an HP wireless printer to keep going offline is the instability of the printer's dynamic IP address, which results in frequent losses of communication. The problem may also be caused by using a wireless router that has been improperly configured by the ISP.
When a printer says “offline,” it means that the printer is not capable of printing. Usually, the reason is low toner or ink, paper jams, or loose or defective cables.
Printers go offline due to power surges and sags, corrupted files in the print queue, paper jams, an empty toner cartridge or paper tray, bad components in the printer itself and interference by remote users. Only some of these generate unique error messages.
Most printers generally do not work offline, although some with a copy function may copy when offline. A printer that is offline is either not connected to a computer or not recognized by the computer and is unable to communicate or receive print commands from the device.
A Hewlett-Packard printer connected to a Wi-Fi network can go offline for many reasons, including interference with the wireless connection to the printer or problems with the wireless network itself. In some cases, operating system configurations can cause an HP printer to enter offline status inte
To fix an offline printer in Windows 7, click the Start button, go to the Control Panel and choose Hardware and Sound. Click the printer to check the status. If the printer is not available, it should show an "offline" status. If it is online and ready to use, it should show "ready."
Some common HP printer problems include paper jamming, ghosting, toner smearing, and a 50.4 error message. The 50.4 error message means there is a power supply problem.
Online support for HP printers is available from the company's customer support site. Users can log on to the HP Support website by visiting HP.com.
To connect an HP printer, unpack it, plug it into the power source, install the drivers with the installation disc or download them. After this, connect the printer to the computer with a provided USB cord. Many HP printers allow wireless connection, which operates the printer through a wireless net