Good customer service involves the knowledge of products offered, the ability to substitute items for customers and the willingness to keep customers happy. Good customer service means that a company or person representi... More »

Examples of good customer service goals include gaining customers, closing sales, taking care of problems and keeping service calls as short as possible without compromising on delivering quality service. Excellent custo... More »

Simply put, the definition of excellent customer service is described as a service that treats customers with a positive, friendly attitude. It also involves trying to resolve their queries in an efficient manner. More »

The phrase "the customer is always right" originated in 1909 with customer service pioneer Harry Gordon Selfridge, who believed that excellent customer service required efforts on the part of all service staff to satisfy... More »

Examples of good customer service goals include gaining customers, closing sales, taking care of problems and keeping service calls as short as possible without compromising on delivering quality service. Excellent custo... More »

Delivering great customer service to consumers involves adhering to principles, such as being a good listener, making customer needs a top priority, and making customers feel important. When things go wrong, apologize an... More »

Depending on the type of service a customer needs, Vonage has different customer service numbers and other methods for contacting customer service. For instance, for billing information, customers can contact Vonage thro... More »