Call centers provide a wide range of services to support the customers of a business, including resolving disputes about orders, explaining the nature of bills, tracking shipments or restoring functionality to special ac... More »

Business process outsourcing is the contracting of a specific business process to a third-party service provider, usually as a cost-cutting measure, according to BPO has two main categories: front office ... More »

Out of the top 20 largest call centers in the United States, three are based in Arizona. The largest call center in the United States, American Express' call center, is located in Arizona. More » Business & Finance Careers
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