As of 2014, Fed Ex Ground and Fed Ex Express tracking numbers are 12 alphanumeric symbols long divided into three sets of four. The Fed Ex label leaves room for expansion of tracking numbers to 14 digits.
UPS is a larger company globally than FedEx, and has a slightly higher percentage of packages delivered on time. While FedEx has a larger fleet of airplanes, UPS's ground fleet of trucks is almost five times the size of FedEx's.
A delivery exception occurs when there is a package that is temporarily delayed in transit. According to the FedEx website, this does not necessarily mean that the package is certain to arrive late. The company claims to make every effort possible to ensure that packages reach their destinations rig
The main customer support telephone number for FedEx in the U.S. and Canada is 1-800-463-3339 or 1-800-GoFedEx, as of 2014. The corporate headquarters is in Memphis, Tenn., and the telephone number for that location is (901) 818-7500.
The delivery time for FedEx depends on the shipping option chosen by the customer. If a customer chooses FedEx First Overnight shipping, for instance, the package will be delivered by 8:30 a.m. the next day. The "Delivery Options" page on FedEx.com lists the delivery times for all shipping options.
To contact FedEx by phone, go to FedEx.com, click the Support link near the top-right corner of the home page, and then dial the telephone numbers provided under Contact Us by Email or Phone. Click the Additional Phone & Mailing Information link to view more phone numbers for different departments.
FedEx ground shipping can take from one to five days in the 48 contiguous United States. For shipments to or from Alaska and Hawaii, ground shipping takes three to seven days.
Within the continental United States, FedEx Ground delivery takes anywhere from 1 to 5 business days, while delivery to Alaska, Hawaii, Canada and Puerto Rico is completed in 1 to 7 business days. The amount of time required for delivery is the same regardless of whether the package is sent using bu
As of 2014, FedEx does not deliver on Sundays. Saturday, however, is a standard delivery day in most U.S. cities for FedEx Home Delivery at no extra cost.
FedEx Office's in-store services include faxing, on-site computer rental, printing, binding and shipping services. It also sells office supplies, provides passport photos and offers shredding services.