According to the official Windows support site, a reason why a computer running Windows will not shut down may be that a device driver or program is interfering with the standard shutdown process. Closing down all progra... More » Technology Computers & Hardware

Hardware failure and viruses are the primary reasons a computer shuts down unexpectedly. If you're not familiar with computer hardware, consult with an expert before troubleshooting the problem yourself. Most computers p... More » Technology Computers & Hardware Computer Help

To properly shut down your computer using a Windows operating system, click the Start button, and then click the Shutdown option. To shut down an Apple computer, hold the power button for about 1.5 seconds, or go to the ... More » Technology Computers & Hardware Computer Help
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To remove all data from a laptop and reinstall Windows, boot into the recovery partition on your computer, and follow the on-screen instructions to reset the device to its factory state. Windows 8 and later systems also ... More » Technology Computers & Hardware

A device driver is a component that a computer’s operating system uses to interact with a hardware device, such as a network adapter or modem. A driver interacts with the device through a communications subsystem to whic... More » Technology Computers & Hardware

To reinstall a sound card driver on a personal computer, use the software disc that came with the card or select the device in Device Manager and click Update Driver under the Driver tab. To physically install a new soun... More » Technology Computers & Hardware

If your keyboard gets locked up, disconnect it from the computer, wait a couple of minutes until Windows unloads the keyboard driver, and plug the device back in to force the operating system to reload the driver. If thi... More » Technology Computers & Hardware Keyboard