Call center agents, also commonly referred to as customer service representatives (CSRs), musthave communications skills of the highest order because they must provide support tothe public, particularly paying customers.... More »

www.reference.com Business & Finance Careers Career Aspirations

A call center can be set up by outsourcing the business to another call center or by purchasing call center equipment and hiring and training employees to sell or market the company's product. Many small and corporate bu... More »

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The key components of a call center operation are location, facilities, technology, process and people. Finance and business management are also critical. These interrelated components affect one another. More »

www.reference.com Business & Finance Business Resources Managing a Business

Senior citizens can work from home as virtual customer service representatives for call centers, consultants for businesses and freelance writers or editors for publications. Once an individual reaches retirement age and... More »

www.reference.com Business & Finance Careers

The specific skills computer technicians require to perform their jobs depends on the type of job and its complexity, but most professionals in this industry need a comprehensive understanding of various operating system... More »

www.reference.com Business & Finance Careers Career Aspirations

As of 2015, 2ome professions in high demand are registered nurses, truck drivers and customer service representatives, according to Fortune. Others that made the top ten list are managers, sales representatives, accounta... More »

www.reference.com Business & Finance Careers Career Aspirations

Working as a secretary requires some basic skills, including interpersonal and communications skills, along with knowledge of some software and computer programs and good organizational and time-management abilities. Alt... More »