Some typical complaints about AAMCO are unsatisfactory transmission repairs, overpriced repair costs and failure to honor warranties. Some customers also complained about rude and unprofessional customer service.
As of 2015, AAMCO received 631 reviews on ConsumerAffairs.com with an overall satisfaction rating of 1.5 stars out of five. Customers who brought their cars to AAMCO because of transmission problems often had to bring their cars back several times after the initial repair job. Some customers reported that their cars' transmission problems worsened after AAMCO repaired their cars. In addition, some customers claimed that AAMCO mechanics intentionally damaged parts in their cars if they didn't agree to let AAMCO repair their cars.