Joe Machens Ford in Columbia, Missouri, offers numerous services to its customers beyond the sale of used and new vehicles, including repair and maintenance programs as well as financing and auto loans, as of 2015. Customers can schedule vehicle maintenance or submit a financing application on the dealership's website.
Joe Machens Ford primarily sells new and used cars made by Ford and other manufacturers. However, the dealership provides many services to help improve the buying and owning experience for its customers, starting with financial services. Its finance department is available to work with buyers, helping them meet financial needs and purchase the cars they want. The department works with customers who have both good and bad credit, with the main difference being the interest rate that it offers with the loan. For example, a customer with poor credit is likely to receive a higher interest than someone with good credit.
Joe Machens Ford also offers repairs and maintenance services on all of the used and new cars it sells. This means that anyone who buys a car from the dealership is able to schedule an appointment with the maintenance department for anything from a fluid check to an engine replacement.