Chevrolet 21 in Bethlehem, Pennsylvania, specializes in the sale of new and used Chevrolet vehicles, offering both online and in-person browsing options for inventory, financing for qualifying clients and the option to trade in an existing vehicle for a credit towards a new model. It also offers past customers access to repair services, the ability to purchase parts and accessories, and help purchasing tires.
The majority of the services available through Chevrolet 21 focus on the sale of Chevrolet vehicles, with new vehicles typically including units from the lines in the current and previous years. Its selection of used vehicles includes makes other than Chevrolet, often as a result of customers trading in cars for the purchase of new models. Customers can browse the dealership's full inventory of new and used vehicles directly from its website, Chevy21.com, with options to focus on criteria such as price range, mileage, body shape or color.
Chevrolet 21 also offers financing support to customers, which includes on-site auto loan specialists, an online tool to prequalify customers for loans and the option to lease a vehicle instead of purchase it directly. After a customer purchases a vehicle from the dealership, it is possible to obtain maintenance and inspections at its service center, with Chevrolet vehicles eligible for the Chevy Complete Care program. The program also lets customers submit requests for parts and accessories to purchase at the dealership.