Q:

What services does CarMax in Raleigh, North Carolina, offer?

A:

Quick Answer

Both CarMax locations in Raleigh, North Carolina offer used car centers, full automobile service centers and comprehensive car buyback services. The automobile service center offers routine maintenance specials, diagnostic checks and major mileage servicing. Used car sales are CarMax's primary business, but each center also offers unique customer financing opportunities, research tools and car ratings and reviews.

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Full Answer

CarMax is a publicly traded company and national big-box chain launched by Circuit City executives in 1991 as an alternative to the uneven pricing of local used car sales lots. Founding CEO Austin Ligon ran the company from 1993 to 2006 and presided over its growth from a single location in Virginia to 71 supercenters and $6.3 billion annual profit by the end of his tenure. As of 2015, CarMax has over 150 locations throughout the United States.

CarMax was able to differentiate itself from its opponents in its infancy by carrying 300 to 500 cars on each of its lots as opposed to the approximately 100 units that a local car lot would carry. It also utilized new tracking technologies and online catalogs to allow customers to choose a car at any of the company's supercenters nationwide and pay for direct delivery.

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