O'Reily Auto Parts offers customers two ways to check store inventory for parts. The first consists of searching for the specific part on the its website and selecting the nearest store from the displayed menus. The second requires the customer to call the store with product name and part information.
The O'Reily Auto Parts website allows users to create an account that stores various pertinent information about her vehicle, as well as her preferred store. By entering this information, the website is able to display accurate stocking information and prices for any parts displayed. All items on the website are organized by broad categories, and make and model-specific subcategories. This allows each store to maintain accurate and detailed catalogues of inventory.
For example, if a customer is looking for a battery for a 1993 Honda Accord, she begins by selecting the Battery and Accessories category. From here she chooses the Battery - Automotive section, then selects the specific year, make and model to view all batteries that work in a 1993 Honda Accord. The site saves this information temporarily for any users not signed in. In order to permanently save the data, the user must be logged into her account.