Many of the reviews for the Tri-Lakes Ford-Chrysler dealer in Branson tend to be positive, but there are some negative reviews as well. Many reviewers highly rate the professionalism and service provided by sales staff, while others complain about hiked up prices.
The reviews on TriLakesMotors.com are mostly positive. Many of the comments are either very strongly positive or negative with few mixed reviews. Owner satisfaction for purchasers of both used and new vehicles from this dealer is high, with more than 100 positive reviews shown on the website. Positive comments are made about the salesmanship and helpfulness of staff, including one comment from a reviewer stating that staff were more than happy to set up all the computer-related aspects of the car. First time buyers claimed the staff were helpful and patient answering all of their questions, going out of their way to let people test drive vehicles late.
Customer service, quality of work, friendliness, overall experience and pricing aspects are given five-star ratings in many reviews. However, a few reviewers have been unhappy with the change in price between quotes and prices charged after a service. One reviewer complained of a difference in pricing, as he was quoted $39.95 and charged $47.43. Another reviewer commented that they were unhappy as they had been told by the dealer all four tires had to be replaced after one blew out, which was later found to be untrue. However, most reviewers had a positive experience with the dealer and 95 percent would recommend the garage to others.