The general sentiment in reviews is that Paramount Kia of Hickory has excellent customer service, with 98 percent of reviews recommending the dealership on DealerRater.com. One review notes that purchasing a car from Paramount Kia of Hickory was the easiest car purchase the person ever made.
Another reviewer on DealerRater notes that the employees treat customers with dignity and respect. Another reviewer appreciates how honest the salespeople are, and how they go out of their way to help. As of 2015, there are 40 ratings on Edmunds.com, with 38 five-star reviews, and two with four stars. Both four-star reviews still note that they were happy with the service. DealerRater gives Paramount Kia a 2015 Consumer Satisfaction Award.