As of 2016, reviews for the Northgate Ford dealership in Port Huron, Minnesota, are generally positive, with several people mentioning good special offers, friendly staff and a smooth sales process. Some reviewers on both Edmunds.com and DealerRater.com mention that the customer service was excellent and the staff was happy to answer queries both via email and telephone, without any delays.
Many reviews on Edmunds.com are from satisfied customers who highlight the courtesy and professionalism of staff working at the Northgate Ford dealership. One reviewer says that one of the salesmen managed to find the right vehicle based on his specific requests. The dealership arranged for the customer to be picked up at the airport and provided excellent customer service. The same person also explains that the finance office made the whole sales process efficient trouble-free.
Reviews on DealerRater.com are generally positive, with an average customer satisfaction rating of 4.6 out of five stars. Several reviewers recommend the dealership and mention they had a positive experience with the business. One person says that the salesman did not pressure potential customers into buying cars. A negative reviewer complains that the service department that was not able to solve a simple technical issue.