Garcia Subaru of Albuquerque has received mixed reviews as of December 2015, ranging from one review commenting that the process couldn't have been smoother to another calling it the worst dealership the reviewer had ever experienced. On Yelp.com, one reviewer stated that he had an excellent shopping experience with a friendly sales associate. Another reviewer expressed dissatisfaction with hidden fees. On Edmunds.com, one reviewer called the dealership easy to deal, with while another called it a rip off.
One reviewer on Yelp.com gave the dealership four out of five stars, citing the business' no-pressure attitude. However, a reviewer on Edmunds.com stated that the dealership prices cars higher than many competitors and is very inflexible with negotiation.
Another reviewer on Yelp.com shared a story about paying cash for a car then receiving a letter from the dealership stating that his loan was denied. Ultimately, this turned out to be the result of a glitch. However, the reviewer revealed that customer service was slow and difficult to work with.
On Cars.com, one of the reviews indicates that the dealership offered less for a trade-in than had previously been agreed upon and asked for more than the sticker price of the new car.