What do reviews say about Arrigo Dodge Sawgrass?


Quick Answer

Arrigo Dodge Chrysler Jeep Sawgrass in Tamarac, Florida, has received mostly negative reviews. Customers criticize the dealership for lying about prices, treating customers very poorly, failing to provide fast service, and overcharging for cars and repairs. The dealership has 2.5 stars out of five on Yelp.

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Full Answer

One customer states that the dealership changed a quoted price after a test drive. Moreover, the employees made this customer wait two hours between the test drive and negotiation and lost the keys to his car.

Another customer says the dealership made him wait four hours to finalize the paperwork and sold him a faulty vehicle with transmission problems. When he drove back to the dealership to have his car repaired, the company gave him a temporary replacement car in very poor condition and failed to fix the transmission issues. When he brought in the car a second time, the dealership refused to provide a replacement vehicle and still could not fix the transmission.

One customer states that she paid $1,000 for a problem with the air conditioning in her car, which broke down again after the repair. When she went to the dealership a second time, the company demanded another $1,000 to perform a second repair and blamed the customer for lying about the situation. An employee implied that she brought her car to another repair shop and the shop broke the air conditioning.

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