As of 2016, reviews of the Sam Swope Advantage Plan are mixed and polarizing. There are large numbers of both one-star and five-star reviews. The majority portion of Sam Swope Auto Group was sold in late 2015.
Reviews of the Sam Swope Auto Group and Sam Swope Advantage Plan average 3.9 and 3.8 out of 5 stars on Facebook, but most of the reviews are 1 or 5 stars. Some negative reviews criticize rude service teams, selling vehicles with missing or defective parts, sales teams that are disorganized, or salesmen ignoring the customers. The family of a former employee accused the auto group in 2013 of racist practices against Hispanics.
In late 2015, most branches of the auto group were sold to Automotive Management Services, Inc., following Sam Swope's death. As of 2016, the website for Sam Swope Advantage Plan points to a payments website for General Acceptance, LLC.