Ourisman Chrysler Jeep Dodge of Alexandria receives an average rating of 4.4 stars out of five on the site Dealerrater.com; customers cite positive experiences with salespeople, friendly and attentive staff and reasonable financing options as positive attributes of this dealership. The dealership operates seven days each week, from 9:00 a.m. through 9:00 p.m. Monday through Saturday, and from 11:00 a.m. to 5:00 p.m. on Sundays for convenience.
Reviews for Ourisman Chrysler Jeep Dodge of Alexandria on the website Dealerrater.com come from first-time and repeat customers. Satisfied customers appreciated the extensive inventory and having time to test drive cars in numerous situations, such as back roads and highways. They also noted friendly staff and the ability to negotiate prices with sales associates instead of management. Some customers reported keeping in touch with their sales associates even after finalizing purchases. Negative experiences were fewer in number and include long wait times for quotes, unfriendly or inattentive staff and overall poor customer service.
The separate branches of the dealership directly. The sales number is (888) 226 6194, while service staff can be reached at (888) 496 6219 and the parts department at (888) 501 5817. In addition to contacting the dealership via phone, customers can submit emails or chat online with service representatives and sales associates to ask questions or schedule appointments.