Lenz Trucks receives generally positive reviews, but there are negative reviews as well, as of 2015. Most positive reviewers mention friendly employees, cheap shipping charges, wide truck selection and fast service, while some customers complain of poor communication and time wastage.
Most positive reviewers for Lenz Trucks state that the dealership has friendly and professional employees. One reviewer mentioned that employees respond to customer needs promptly and are willing to help new clients. There are positive reviews for its affordable delivery charges across states and a wide selection of trucks to choose from.
However, some reviewers complain of poor communication from the sales personnel. One reviewer mentioned that the dealership takes too long to respond to phone calls. Other reviewers complain of time wastage during the vehicle transfer process.