Reviews for Freeman Toyota of Hurst are both positive and negative. Many positive reviewers on Yelp mention the great customer service offered at the dealership, while negative reviewers complain about the high car prices, nagging sales representatives and poor service from the repairs department.
Several reviewers on Yelp mention that the sales representatives at Freeman Toyota of Hurst are friendly and knowledgeable. Other reviewers mention that the dealership is spacious, has a large waiting bay and offers coffee for the waiting clients. The dealership receives a 2.5 out of 5 stars rating on the website.
However, there are several complaints about the company's car prices, with many reviewers mentioning that the dealership's prices are considerably higher than those of competitors. Other reviewers complain that the online prices do not match the actual price offered at Freeman Toyota of Hurst. One reviewer on Yelp complains about making a deal online, only to drive to the dealership to find that the car has already been sold.
There are also several complaints about Freeman Toyota of Hurst's service department. One reviewer on Cars.com mentions that the service technicians are rude and do not resolve all the maintenance issues while servicing vehicles. Other reviewers complain that the service schedule at the dealership is disorganized.