The reviews for Evanston Subaru on Yelp.com and DealerRater.com are a mixture of positive and negative feedback on the dealer and its services. Overall, many people rate the dealer as a positive, hassle-free dealership to deal with when purchasing a car or having it serviced.
Evanston Subaru sells new and pre-owned cars. In addition to car sales, it offers auto repair and maintenance services. A majority of its positive reviews state that the staff are friendly, competent and professional, also noting that the service offered is quick.
However, Evanston Subaru also receives negative reviews. A common complaint among the negative reviews is the pricing of its vehicles. Previous customer reviews state that Evanston Subaru's car prices are not competitive with other dealerships in the area. More often than not, the salesperson was not willing to budge from the manufacturer's suggested retail price. Poor customer service is another common complaint with a few reviews stating that the sales person dealt with was either rude or aggressive. One reviewer noted that shopping for a car with Evanston Subaru was his worst car-buying experience ever.
The common sentiment regarding Evanston Subaru is that it is a good experience overall whether purchasing a vehicle or having a car serviced.