As of June 2015, Haldimand Motors in Cayuga receives mostly positives reviews, but there are negative and mixed reviews as well. The positive reviews note a good purchasing experience and friendly customer service, while some reviewers complain about short-tempered salesmen and failure to honor after-sales services.
Positive reviews of Haldimand Motors in Cayuga describe the dealership as honest and providing quality service, which reviewers note as accommodating and helpful. Several customers depict the servicemen as courteous and professional in their work. Other reviewers mention that the technical team is informative and does not try to pressure customers into making a deal.
Reviewers state that the dealer has a consistent communication platform that provides quick responses to customers' issues. Most reviewers also mention the large inventory, which helps in selecting the right car. A reviewer at DealerRater notes that Haldimand Motors lets customers make a comprehensive road test before completing a purchase. A reviewer purchasing a used car describes the dealership as transparent, as sales staff willingly provide information about a used car's flaws and fix problems that arise.
However, some customers complain about use of vulgar language by some salesmen during the buying process. Other reviewers complain about lack of information regarding after-sales services.