Some reviews of Crown Dodge in Ventura, California are positive and upbeat while others are negative. Reviews on Google Plus are, on average, balanced, and on Dealer Rater, most customers express their satisfaction with the dealer’s service.
Some reviews on Google Plus claim that the firm’s staffers are knowledgeable and thoughtful in helping first time car owners find a suitable car. Other upbeat reviews offer rave reviews of Crown in comparison to other dealerships, claiming that the dealer’s employees are friendly, patient and helpful.
Other reviewers claim that Crown Dodge offers a raw deal, especially the service department, which is slow to service their needs. One reviewer expresses his frustration about purchasing a Jeep that originally had transmission problems. Reviews provide an average rating of three out of five stars on Google Plus.
On Dealer Rater, customers rate Crown’s services highly. Most reviewers express their satisfaction with the quality of customer service, workmanship and friendliness and with their overall experience. Customers perceive the dealer as trustworthy, responsive, helpful and informative. However, some reviewers express their dissatisfaction with the lack of dealer discounts. Others argue that the firm takes too much time repairing their cars and fails to update them on the progress. The average customer rating on Dealer Rater is 4.5 out of five stars with most raters recommending the dealer.