The reviews of Canadian Tire are mixed but tend to be negative. These reviews vary from store to store. As of August 2015, the store on Lakeshore Boulevard has a rating of 3.5 out of five, while the one on Yonge Street has a rating of 2.5 out of five.
Customers complained about poor customer service and unhelpful staff. A few customers reported that sometimes prices on Canadian Tire's flyers did not match the in-store prices. On the positive side, customers liked the frequency of the chain's sales events. They also liked the convenience of bringing their cars to a Canadian Tire auto center without the need to book in advance.