Pull-A-Part of Knoxville offers used auto parts from both domestic and foreign vehicles. Staff members assist customers in finding the parts they need from vehicles located in a salvage yard, and customers remove the parts from the vehicles themselves. Pull-A-Part also purchases used vehicles for sale and salvage.
As of July 2015, Pull-A-Part of Knoxville is open seven days per week from 8 a.m. to 6 p.m. and is only closed on Thanksgiving, Christmas Eve and Christmas Day. The company charges an admission fee to access the salvage yard: $1 for VIP admission and $2 for general admission. Auto buying is available Monday through Saturday from 8 a.m. until 5 p.m. but is closed on Sundays.
The Pull-A-Part of Knoxville website offers a detailed map, showing the location of each make and model of vehicle. The site also features a search function that allows a customer to search for the part he needs and receive a price quote prior to arriving at the salvage yard. Additionally, a customer can submit his email address and receive notification when a specific part comes in or is available. If a customer wishes to buy or sell a vehicle, he receives a quote on the website by filling out an online form or by calling the 800-number that appears on the website.