Q:

What are products and services offered by Keystone RV Company?

A:

Quick Answer

Keystone RV Company offers a wide range of travel trailers, fifth wheels and toy haulers from Keystone’s own brand names, such as Alpine, Fuzion, Montana and Summerland. The company’s services include an owner relations call center, authorized dealers and service centers, and owners’ manuals and specifications.

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Full Answer

The full range of Keystone RV products is featured on KeystoneRV.com. The website provides a buyer’s guide as a service to potential owners. The guide, which requires a valid ZIP code, allows consumers to search for an RV by type and brand, price, hitch and total weight, length, and sleeping capacity.

Owners can contact Keystone’s Goshen, Indiana-based call center with their questions and concerns via a toll-free phone number, and email and mailing addresses. They can also schedule plant tours of the Indiana facilities through the center. For owners seeking parts and service, Keystone provides a Find a Service Center feature on the website. The search form requires a ZIP code or city and state and displays results for the nearest authorized service location.

Keystone’s complimentary owners’ manuals are available in PDF format on the Customer Service section of the website. In addition to manuals, the section provides frequently asked questions, a webmaster question feature, a service and warranty inquiry form, a service tips video library, and product recalls and notifications. Owners may search for recalls by brand and receive related information in PDF format, along with U.S., Canada and Keystone recall reference numbers.

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