As of 2015, Volkswagen company offers its credit customers a variety of payment options, including online payments, automatic payments, phone payments, mail payments and wire transfers. Customers must have a VW credit account to pay their bills online and can also use the same account to schedule automatic back payments.
Volkswagen customers paying by phone can call the company's interactive voice response system at 800-428-4034 and pay by providing their checking account and routing number. Customers can also send payment confirmation by mail to Volkswagen Credit, P.O. Box 5215, Carol Stream, IL 60197-5215. Customers paying by wire transfer are required to use either Western Union Quick Collect or MoneyGram Express Payment.