Q:

Is Lumberton Honda in North Carolina a good place to buy a car?

A:

Quick Answer

Car buyers do not overwhelmingly recommend buying a vehicle at Lumberton Honda in Lumberton, North Carolina. While some recent reviewers offer strong praise for the dealership, there are enough detailed negative reviews by consumers through Cars.com and Google to counsel caution in choosing this dealership.

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Is Lumberton Honda in North Carolina a good place to buy a car?
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Full Answer

A number of reviewers of Lumberton Honda claim that a salesperson lied to them or misrepresented deals or services included with their car purchases. Consumers complain of a bait-and-switch type of salesmanship. Of 16 reviews posted on Google, as of May 2015, 11 give 2 stars out of 5 or fewer and offer negative comments. Of 26 reviews on Cars.com, 17 recommend the dealership. However, the positive reviews on Cars.com do not include the kind of concrete detail that the many negative reviews do, leading to a recommendation of caution.

Potential customers can check the Lumberton Honda website for advertised deals and disclaimers. They should keep in mind that consumers often complain about car-buying experiences, which are complicated and can lead to confusion and misunderstanding. Car-buying was the leading subject of consumer complaint in 2013, according to the Consumer Federation of America. In researching any car dealership, buyers are likely to encounter both satisfied and dissatisfied customers.

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