To find a licensed Curtis snow plow dealer, use the dealer locator at CurtisIndustries.net. Enter a ZIP code, a radius and then choose from a list of dealers. The search results show the address, phone number and website information of all licensed dealers.
If the snow plow is still under warranty, it is necessary to take the plow to a dealer that Curtis approves, and the warranty is good from two years from the purchase date. The warranty also covers snow plow parts for a year from the date of purchase. There are some limitations, though, including a coverage of two years for electrical and hydraulic parts, and paint has a single year coverage period.
Curtis Industries must approve any repair work before the warranty covers it, and the company does not reimburse customers for repairs done prior to this approval. Curtis Industries also sets the rates for each claim on a warranty.
There are a number of parts that do not fall under the Curtis Industries warranty. These include expendable parts, such as skid shoes, nuts, bolts, pins and wipers. Parts that are the subject of neglect, misuse, accidents or improper maintenance cannot fall under the warranty either. Other things that do not fall under warranty include diagnostics, travel, contamination or the cost of storage or freight.