Leaks and the use of low-quality materials are some of the complaints lodged by Heartland RV customers on Pissedconsumer.com and Rvt.com. As of November 2015, the rating on Pissedconsumer.com regarding Heartland RV was 1.8 stars out of a possible five stars. Reviewers on Pissedconsumer.com claim to have lost up to $1.1 million as of November 2015 due to faults with the RV.
Most of the complaints regarding leaks on Pissedconsumer.com attribute the problem to the RV's construction with low-quality materials. A reviewer reports that the leak in his RV was a result of the failure of the company to seal the unit the right way. Several complaints identify the cause of the leaks as a rotted-out floor. Another reviewer says the problem was due to poor workmanship and loose fittings and clamps.
A reviewer on Rvt.com wonders how tires can start crowning after just one year of use. A reviewer on Pissedconsumer.com complains that the leather material used to make the sofa set is cheap fabric that cracks with time. Another reviewer on the same site complains of a dead microwave just three years after purchase. Another consumer who bought a new 2013 Elkridge 5th wheel reports having to replace the light switch on the control panel twice after it melted during use.