Most of the customer reviews for Hyundai Motor Finance Company are not positive, as stated on sites like Credit Karma and Complaints Board. Customers cite issues with payments, unfair repossession and harassing calls.
There are a number of reviews and comments also from former employees who cite numerous incidents from their personal experiences with these issues, according to the Complaints Board site. Credit Karma's customer reviews are very similar.
Most of the issues come from the phone and customer service aspects of the company. There are several complaints about poor record keeping and not checking the notes on accounts when making follow or collection calls. People who have had unfair or sudden repossessions have commented on problems with getting their personal belongings out of the vehicles or a runaround trying to sort out the various issues with the repossession.