Customers posting to Dealerrater.com gave Hudson Toyota excellent reviews, with a 4.7 of 5 overall rating and 93 percent of customers recommending the Jersey City dealership. Yelp reviewers, who often focused on the dealership's service department, were not so kind, rating Hudson just 2 of 5 overall.
On Dealerrater.com, most customers reviewing Hudson Toyota spoke highly of the dealership's sales and customer service staff. Hudson's 4.7 rating in 397 lifetime reviews as of May 2015 give the dealership greater than 4.5 stars in every category: customer service, quality of work, friendliness, pricing and overall experience.
At Yelp, 46 total customer reviews as of May 2015 include 27 reviews where users gave Hudson just 1 of 5 stars. Those who rated the dealership poorly most often took issue with what was perceived to be high pricing on certified pre-owned and new models, as well as reportedly slow service department times.