The call center hours for Ally Auto are Monday through Friday, 8 a.m. to 11 p.m. and Saturdays and Sundays from 9 a.m. to 7 p.m., as of June 2015. Customers can speak to an Ally Auto call center representative by phoning 888-925-2559.
Customers can visit Ally.com and click on Ally Auto and then the Enroll Now link to sign up for online services. After enrollment, customers can log into the website with their created usernames and passwords to contact Ally Auto customer care through the message center or by online chat.
Ally Auto provides financial options for automobile dealerships and vehicle financing for individuals.