Q:

What is the GM Roadside Assistance Program?

A:

Quick Answer

GM Roadside Assistance provides assistance to stranded motorists enrolled in the program. The program sends out technicians to help with things such as a battery jump start, vehicle lockout and emergency fuel delivery.

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Full Answer

GM's Roadside Assistance is available to enrolled motorists 365 days a year, 24 hours a day. GM drivers with OnStar simply press the blue button for roadside assistance and those without OnStar call a toll-free number to ask for help.

Generally, GM Roadside Assistance is free, but some services do incur a fee. For example, if a car must be towed past the closest GM dealer, drivers will need to pay for the service. Lost keys that must be remade cost money as do non-warranty parts a vehicle needs.

Each member of the GM family has a different number for its roadside assistance program.

  • Chevy: 800-243-8872
  • GMC: 800-677-4927
  • Buick: 800-252-1112
  • Cadillac: 800-224-1400
  • Hummer: 888-275-5608
  • Pontiac: 800-762-3743
  • Saab: 877-271-1708
  • Saturn: 866-15-5839
  • Oldsmobile: 888-881-3304

Roadside Assistance is staffed with technicians trained to deal with a variety of situations. They can arrange towing to the nearest GM dealership, change a flat tire, or make a new key, if necessary. GM offers roadside assistance in all 50 states. For more information or to check eligibility on a specific vehicle, consult a GM dealership.

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