As of 2015, Gjovik Ford in Sandwich, Illinois, has received mostly positive customer ratings over the past several years on Cars.com, Yelp.com and Edmunds.com. Each website shows average ratings of greater than four out of five stars for the dealership. DealerRater.com, however, gives average ratings of less than two stars.
Some complaints by reviewers on DealerRater.com include the dealership knowingly selling a used car with air conditioner problems, and providing "horrible customer service." All but one of the negative reviews were posted prior to 2015.
Cars.com has a few negative reviews, but the majority among hundreds of reviews are four or five stars. Ratings for the dealership on Yelp.com in 2015 are also five stars, while the only poor reviews were from 2014. All ratings posted on Edmunds.com are four or five stars.