As of December 2015, Gengras Chrysler Dodge Jeep receives primarily positive customer reviews on both DealerRater.com and Cars.com. Edmunds.com reviewers give the sales department primarily negative reviews but rate the service department as average.
Customer reviewers on DealerRater.com say that Gengras employees are helpful and friendly and that the car-buying process is easy and stress-free. They also like that the salespeople are well-informed, not pushy and are willing to work within the given price range. Some reviewers say that there were mechanical problems with their cars, but the company was helpful in resolving the problems. Other reviewers say they were promised refunds that were late or never came.