As of June 2015, Nissan of Van Nuys has mostly strong reviews on DealerRater.com with a 4.2 out of a five-star rating and mixed reviews on Yelp.com with a three out of a five-star rating. Positive reviews on DealerRater.com emphasize the dealership's strong customer service and friendly staff.
Negative reviewers on Yelp.com voice various individual complaints. One reviewer complains about being charged for repair services that the dealership originally claimed would be free. Another individual claims that his engine sustained damage while undergoing repairs at Nissan of Van Nuys.
One mixed review compliments the dealership's sales staff while criticizing the dealership for making the reviewer wait multiple hours to finalize the deal.