As of May 2015, Ganley Hyundai of Parma, Ohio, receives positive reviews, but there are also negative and mixed reviews. Many reviewers on Cars.com offer positive reviews, noting great service and rewarding buying experiences, while others complain of poor communication concerning warranties and technical problems when purchasing used vehicles.
Ganley Hyundai of Parma, Ohio, receives positive reviews due to good customer service, which customers note as friendly and welcoming. According to Cars.com reviewers, the sales and financial agents are prompt and supportive, creating convenience and efficiency. Many reviewers express a desire to recommend the dealership to their friends. Some reviewers assert that it has expert technicians who handle repairs and maintenance.
Some reviewers mention that the dealer offers low, affordable prices and financial arrangements that make the buying experience worthwhile. One reviewer praises the staff as honest and fair when buying a new car. Many reviewers on Dealerater find the dealer to be courteous and helpful, which made their vehicle purchase experience memorable.
One reviewer mentions that the dealer follows up with contacts with prompt email communication. However, there are negative reviews that stem from warranty problems faced by some customers. One reviewer complains that the dealer was dishonest when communicating warranty guidelines for first time buyers. One customer mentions that most of the used vehicles are actually older than they appear on the dealer's website.