As of 2016, reviews for Ed Payne Motors are generally mixed. The company's Facebook profile has mainly positive reviews, while many comments on Yelp and Cars.com are from unhappy customers.
The overall customer rating on Facebook for Ed Payne Motors is higher than four stars, with customers explaining the dealership is clean and efficient. Positive reviews mention customer service is friendly and salesmen are helpful and knowledgeable. One reviewer recommends the financing department for its efficient service.
Negative comments on Yelp mention long delays for fixing simple issues and communication problems between customers and staff. One customer says the car bought at the dealership had problems with its engine, and the after-sale service was poor.