Customers can reach Capital One Auto Finance by calling 800-946-0332, 24 hours a day, seven days a week, as of 2015. However, live representatives are only available from 7 a.m. to 8 p.m. CST. Automated operators handle calls at all other times.
You can reach Capital One Auto Finance by mail at Capital One Auto Finance, 7933 Preston Rd., Plano, TX, 75024. Capital One also provides online access for existing customers at CapitalOne360.com. Email support is also available.
Capital One Auto Finance is a subsidiary of Fortune 500 company Capital One. Capital One is headquartered in McLean, Virginia, and is the eighth largest bank in the United States in terms of deposits and assets.