As of 2015, the primary complaint with WeBuyAnyCar.com is that the initial valuations of cars given on the website are less than what is offered when customers deliver the cars to the locations. Other complaints include the length of time spent in the facility and appointments not being prompt.
WeBuyAnyCar.com has a disclaimer on its website that states that online valuations are provided as an estimate for information purposes only and are not offers. Valuations are based on information provided by the car owners and may be adjusted upon visual and mechanical inspection of the vehicles when they are brought into local facilities.
WeBuyAnyCar.com is a Better Business Bureau accredited company since June 18, 2013 with 16 complaints. All unresolved complaints on BBB.org are due to the difference in online valuations versus the in-person offers.