As of 2016, the Chevy Captiva has average to high ratings based on reviews at Kelley Blue Book, AutoTrader and Auto Express. Ratings from these sites range from 2.8 stars out of five on Auto Trader to 8.4 stars out of ten on Kelley Blue Book.
Kelley Blue Book bases its customer rating for the Chevy Captiva on 44 customer reviews for 2012 through 2015 models. Some positive reviewers like the comfortable interior, the decent handling and the better-than-expected gas mileage. However, some negative reviewers complain that it rides rough and gets poor gas mileage.
Auto Trader also gives it below average marks for the interior and handling, as well as for performance, running costs and price. It gets high ratings from Auto Trader for reliability and safety. Auto Express likes the Captiva 4 x 4 for its strong diesel engine and seven-seat capacity, but dislikes the cheap interior and price tag.