Reviews of Ourisman Chantilly Toyota are available at DealerRater.com and Reviews.Birdeye.com. The dealership has favorable reviews on DealerRater.com, with a 4.6-star rating over 239 reviews. Reviews on Reviews.Birdeye.com are more mixed, with a 3.5-star rating over 127 reviews, as of May 2015.
Outisman Chantilly Toyota has a 92 percent recommend rate on DealerRater.com and also received a 2015 Consumer Satisfaction award from the website. Positive reviews mention consistency and quality in terms of repair service and a very efficient buying process.
Negative reviews on Reviews.Birdeye.com mention a difficulty in contacting the dealership through email, as well as mechanical issues with recently purchased used vehicles. Some individuals who purchased used vehicles were unsatisfied that mechanical issues were not covered under a warranty, for various reasons.