Reviews for Mac Haik Auto Direct are available at Cars.com and CarGurus.com. The dealership has mixed reviews, scoring 3.6 stars out of five on Cars.com and a 3.5-star rating on CarGurus.com, as of May 2015. On Cars.com, the dealership is recommended by 16 of 24 reviewers.
On Cars.com, Mac Haik Auto Direct scored highest in overall facilities, with a relatively average score in quality of repairs. Positive reviews of the dealership mention solid customer service, good pricing and quick response times on inquiries. Negative reviews mention bad trade-in pricing and differences in inventory listed online versus in-person. One customer complained that he told the dealership he was no longer interested in purchasing a vehicle, yet the dealership continued to contact him.