Reviews for Folsom Lake Ford are available at Cars.com and Yelp.com. The dealership has positive reviews on Cars.com, with a 4.9 star rating out of five, based on 199 reviews. Reviews on Yelp.com are more mixed, with a 3.5 star rating over 109 reviews, as of May 2015.
On Cars.com, Folsom Ford has nearly perfect ratings in customer service, buying process and overall facilities. Positive reviews emphasize customer service that is helpful, low-pressure and knowledgeable about the vehicles for sale.
Negative reviews on Yelp.com mention service issues with recently purchased vehicles and complaints about repair service. One customer mentioned that the dealership quoted very high repair prices compared to other dealers. Another customer was highly unsatisfied with an air conditioning repair, claiming the issue was not properly fixed.