Reviews of DriveTime are available at BBB.org and TrustPilot.com. The company has a strong reputation through BBB.org, with an 88.2 percent positive review rate based on 2,287 reviews as of May 2015. On TrustPilot.com, DriveTime has an 8.9 star rating out 10 based on 4,168 reviews.
Customers who are satisfied with DriveTime mention that the car-buying process was quick and easy and the sales team was helpful. Other reviewers mentioned that they had low credit scores and the company still helped them purchase the right vehicle for their budget.
Negative reviews of DriveTime mentioned issues with repair service, specifically the length of time it took to repair a vehicle. One customer mentioned that the company is overaggressive and rude if customers are even a day late on a monthly payment.