Reviews for Apollo Auto Sales, a pre-owned car dealership in New Jersey, can be found on Cars.com, CarGurus.com and the dealer's Google Plus page. The dealership earned an average 2.8 rating out of 5 across these websites. The reviews are mixed, but most are not in favor of the dealership.Continue Reading
Apollo Auto Sales earned a total rating of 3.1 out of 5 on Cars.com, with category ratings of 3.4 for customer service, 3.1 for the buying process, a solid 3 for repairs and 3.1 for facilities. Positive reviews state that the dealership's employees are friendly and make the buying process quick and simple. However, one 5-star review appears to be written by an employee of Apollo Auto Sales as a response to a reviewer who posted a negative review, skewing the dealership's overall rating misleadingly.
A common complaint about the dealership on all three websites is its poor communication. Some reviewers state that the customer service representatives tend to put potential buyers on hold for long periods and tend not to answer phone calls during business hours or call customers back. A couple of reviewers state that the cars they purchased from the dealership were in worse conditions than advertised.Learn more about Buying & Selling