Reviews for Spitzer Ford of Hartville, Ohio, are available at Cars.com and DealerRater.com. The dealership has strong reviews on DealerRater.com, with a 4.9 star rating over 205 reviews. Reviews on Cars.com are lower, with a 3.6 star rating and 20 percent dealer recommend rate through 36 reviews, as of 2015.
Positive reviews of Spitzer Ford of Hartville mention low pressure, high-quality customer service from a staff that is helpful and fun. Negative reviews of the dealership mentioned post-purchase issues with the dealership. For example, one individual signed off on a vehicle and did not receive it until two months after purchase. Another individual purchased a vehicle with a warranty, and the dealership reportedly forgot to include said warranty in the paperwork.